Alana Costello

Education

Master's of Information at Rutgers University 2025-2027*
  • Concentration: Library and Information Science
  • Professional Interests: Reference Services Children-Adults, Public & Private Libraries, Information Technologies, Art Librarianship, UX/UI Web Design, Project Management.
  • Past Coursework: Foundations in Archives, Basic Web Design & Programming, Epistemology & Theory.
Bachelor's of Art in Creative Writing From SUNY Purchase 2012-2016
  • Prior coursework included Writing, Literature, Graphic Design & Visual Art.

About My Professional Career

Currently I work at a library in New Jersey and I'm passionate about my career path. I have a depth of experience over the past decade working in the hospitality industry in Manhattan, as well as teaching ESL and working in PreK-12 classrooms as an aide. Additionally I've worked simultaneously as an artist, writer, crafter and creative. I'm eager to bring my brand of creativity, and care from years of service to a career in librarianship.

    Resume

    All names have been redacted for personal privacy reasons but a full resume is always available on request! Email me here and I would be happy to share. I look forward to speaking further!
    Job Title Dates Description
    Library Assistant
    Circulation & Reference Service    		 Mar. 2025-Present
    • Helping library patrons check out their books, as well as putting aside holds
    • Settling fines, replacement fees and cash-handling
    • Receiving large delivery orders and organizing large quantities of books and materials
    • Answering phones, and being the primary contact for the library
    • Helping patrons search library catalogues, access museum passes and hotspot rentals and use library technology
    • Observing library floors to ensure patrons’ safety and proper library conduct, as well as following proper closing procedures
    • Substituting for programming such as book clubs and ESL when necessary
    Substitute Paraprofessional Aide Mar. 2025-Present (Per Diem)
    • Helping students reach educational goals and guiding them through coursework
    • Aiding teachers in instruction and classroom management
    • Adapting to a fast-paced environment to serve the needs of the school community
    Managerial Assistant Nov. 2023-Jan.2025
    • Creating an extensive inventory document in excel
    • Organizing and keeping careful count of over a thousand units of stock
    • Collaborating with the management team on weekly orders, menu creation, pricing and inventory changes
    • Receiving orders, communicating with merchants and maintenance personnel, answering phones and confirming large reservations
    Assistant Manager, Server, Bartender Sept. 2021-Jan.2025
    • Addressing customer issues kindly and professionally
    • Managing a small staff and making sure restaurant operations run smoothly
    • Keeping a clean and well-prepared business to health department standards, as well as tending bar and serving
    • Building rapport with regulars and loyal clientele to maintain important relationships for a long-running business
    • Fielding business related phone calls in an office setting, hosting, receiving orders, doing inventory when necessary
    • Maintaining communication with all other managers via shift reports, as well as cash handling and observing safety measures for the nightly closures

    Relevant Skills
    Spanish Language: Intermediate, Conversationally Procient & Can Read
    Basic coding: HTML, CSS, Bootstrap 4&5, Javascript, PHP, MySQL (Visual Code Studio, MySQL Workbench, Filezilla)
    DACS & Descriptive Metadata
    Programs: Excel, Word (Microsoft Suite) Google Suite (Including Sheets, Forms & Slides)
    Adobe Suite: Lightroom, Photoshop, InDesign (Also proficient in ProCreate) Familiarity with Canva
    Web Design & Hosting: Namecheap, cPanel, Squarespace, Figma
    Editing & Layout for Publications
    Print & Web Design

    Portfolio Highlights

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    Alana's Lists!

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